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Shipping & Return / refund Policy 

Gunstocks Inc. 

3120 Post Ave. 

Bedford, IA 50833 

All returns must be approved by Gunstocks Inc. before the item is returned. All returns are required to have an RMA ( return  merchandise authorization ) number. The RMA number must be printed on the outside of the package the item is returned in. Any item being returned must include a note stating in exact detail why the item is being returned and the original invoice. Any item that is returned to Gunstocks Inc. must be unaltered/undamaged from how the item was shipped to the customer. Any item that is returned to Gunstocks Inc. that has been altered/damaged in any way will not qualify for any kind of a refund or replacement. All defective items and return requests must be reported and returned to us within 14 days after customer received the item. Due to the fact unfinished wood can  change drastically and due to the fact the metal of a gun the stock is being fit to can have quite different dimensions from gun to gun of the same make and model some stocks may require more fitting and  some can require glass bedding. .

Any order that is canceled by the customer after the order has been processed and invoiced  will be subject to a 15% service charge.

 Any order that is canceled or refused delivery by the customer after the order has been shipped must be returned to Gunstocks Inc. unaltered for a refund and will be subject to a 35% restocking/service charge fee Plus any shipping cost incurred by Gunstocks Inc.

Any item shipped by Gunstocks Inc. that is undeliverable to the customer and returned to Gunstocks Inc. because of an incorrect address or for reasons beyond the control of Gunstocks Inc. will be issued a refund less a 25% restocking charge and all shipping costs incurred by Gunstocks Inc.

 Custom and special order items are only made after order is placed and payment received. Special and custom orders could take  approx. 30 - 180 days and sometimes longer to be made and shipped.

 Any custom order, special order item, items sold on auction, or any item sold as a blemished item are not returnable/refundable.

 Any stock that has a recoil pad installed is not a returnable item unless the item is defective. Any stock that is ordered with a non standard LOP is not a returnable item and is non refundable unless the item is defective.

 Any non returnable non refundable item that is returned to Gunstocks Inc. and is not defective there will be no refund of any kind.

 We strive to process and ship all in stock item orders within 72 business hrs. At times all orders may take longer.

Special orders and non inventory items may take longer.

If there is a concern about ship/lead time please inquire before Placing an order. All orders shipped to the lower 48 United States will be shipped UPS. All orders shipped outside the lower 48 United States will be shipped via USPS.

 

 We will replace/repair or issue a refund for the cost of any defective item after the defective item and original invoice have been returned to Gunstocks Inc. unaltered. It will be Gunstocks Inc.'s. choice whether to replace/repair or issue a refund for the defective item. Gunstocks Inc. will reimburse up to $12.00 shipping cost for any item returned unaltered that is found to be defective. An itemized shipping cost receipt must be presented to Gunstocks Inc. with the returned item for any shipping cost reimbursement. Gunstocks Inc. will not refund any 2nd or 3td party shipping charges. Gunstocks Inc. will issue a refund less shipping costs and less a 25% restocking fee if customer simply changes his/her mind, or returns a non-defective item after item has been returned to Gunstocks Inc. unaltered. Any non defective item returned to Gunstocks Inc. that is unaltered but requires Gunstocks Inc. to do any final fitting to prove the item is non defective will be subject to a time/labor charge  @ $60.00 per hour with a 1 hour minimum labor charge plus any materials required. Gunstocks Inc. manufacture semi-finished/unfinished gunstocks. We will not issue a full refund when customer simply decides that there is too much work involved in finishing a stock. Customer must ask questions or be sure of what they are buying before they make a purchase. All returned items shipped to Gunstocks Inc. will be shipped by the customer. Gunstocks Inc. will issue a refund or replacement for any item damaged or lost by the shipping carrier during shipping when shipped by Gunstocks Inc. the refund will be in accordance with the shipping carrier's refund. Any damaged item received by the customer must be reported to Gunstocks Inc., the damaged item and packaging must be held by the customer when received for inspection by the shipping carrier. All defective items and return requests must be reported and returned to us within 14 days after customer received the item. 

 

Any item/s that are returned to us without a return merchandise authorization number and/or any item/s that are returned to us that do not comply with the 14 day requirement or any part of the requirements for returning merchandise will be subject to a 35% restocking / processing fee.. We will not issue any refund for items returned to us by anyone other than the original purchaser of the item being returned.

 

 Any order placed incorrectly by the customer can be returned and Gunstocks Inc. will exchange the item for the correct item of equal or lesser value, the returned item can be subject to restocking charges, service charges and shipping costs of the item back to the customer. Incorrectly ordered items that are returned for a refund are subject to a 25% restocking fee. Gunstocks Inc. reserves the right to refuse and or cancel any order for any reason at any time.